SevenRooms Partners with Cybersource to Facilitate Transparent Payments for Hotel Businesses in APAC, CIOSEA News, ETCIO SEA

SevenRooms Partners with Cybersource to Facilitate Transparent Payments for Hotel Businesses in APAC, CIOSEA News, ETCIO SEA

SevenRooms, a guest experience and loyalty platform for the hospitality industry, is thrilled to announce an integration with Cybersource, enabling hospitality businesses around the world to seamlessly accept payments, without the need to create or manually connect to APIs. Global Payments, an official acquiring partner of Cybersource, a Visa solution, provides reliable, secure and robust merchant services that enable acceptance of major card types for online ordering, takeout and reservation deposits.

The integration comes as consumers demand more payment flexibility and technology-driven touchpoints in hospitality venues. Through the integration, sites can accept all major credit cards and currencies, issue full or partial refunds, perform payment reversals, store card details on file, and facilitate customer-initiated payments or the merchant. Customers can also enter their card details and make payment on any device. Cards can also be stored and billed by sites in new and existing reservations.

With the integration, users have three options:

  • Save Card for Later – Allows a venue to store card details on a new booking or apply a card to an existing booking, available to be charged up to seven days after the booking date.
  • Load Card Now – Allows a venue to charge a card when booking a new reservation or charge a card under an existing reservation.
  • Paylink (Collect card details via link) – Allows a venue to send a link to request card details to store a card (which will be available to be charged for up to seven days after booking) or to request payment from a guest.

Paul Hadida, Managing Director, APAC at SevenRooms, commented, “Our mission at SevenRooms is to provide the technology our customers need to create exceptional experiences, drive loyalty and drive revenue; whether through our own state-of-the-art software or through integrations with other top-tier platforms and vendors. This integration with Cybersource is a timely and incredibly exciting example. Being able to facilitate frictionless and flexible payments is absolutely essential for businesses, and we are excited to partner with Cybersource to leverage our collective expertise and vision to empower businesses to deliver more practical and meaningful to their customers and staff. Dan Parsons, Head of Cybersource, Asia Pacific, said, “We are driven by the desire to help our customers accept payments securely while providing a better payment experience for their customers. This integration with SevenRooms will enable our hotel merchants to provide a fully integrated experience for their customers, whether they are dining in, ordering online or making reservations online. We are thrilled to partner with SevenRooms and Global Payments to help these hospitality businesses streamline and improve their payment capabilities, while providing the flexibility needed to meet the demands of today’s consumers.

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